General
Setup
One of the best things about having your own domain is that you
can
setup e-mail address (anything@your-domain.com). This gives
you the power
to give your friends e-mail accounts, have special names for sale
events etc. We give you all the power!You can setup your e-mail
accounts simply by emailing help@redcentral.com
.
-
There are a number of things we need to know in order to setup your
email accounts for you:
-
The email address you wish to use for each email account.
-
The password you wish to use on each email account.
-
If you wish to use forwarding we will need to know the address that
you want the mail forwarded to.
-
If you wish to use Autoresponders we need the text that you want in
the response message.
-
This should be all you need to know to get started setting up
mailboxes.
E-mail software settings:
Follow the directions on your e-mail software, this should be the only
information you need.
POP (incoming) Server: mail.yourdomain (e.g. mail.yourname.com)
SMTP (outgoing) Your ISP’s e-mail server (e.g. mail.aol.com)
User ID: The name of the email account you created and "%yourdomain.com"
see the red note below.
Password: The password you picked
VERY IMPORTANT NOTE: When you enter the
username into
your email program you must put: username%yourname.com
(e.g. webmaster%yourname.com). Otherwise checking mail will NOT work.
When can I start using the new main addresses? In general your
accounts
should be ready for use within 24 hours of emailing us. Please
allow
24 hours after emailing us before alerting support and make sure you
have read the important note above. Your domain must be transferred
and propagated before your email will work. How much room can I use on
the email server?We allow you to use 15mb of room on the email server.
Meaning, you can't receive more than 15mb worth of email in a single
mailbox without removing it from the server. We believe this is more
than reasonable, and we recommend that you always delete your email
from the server after you check it. (E.g. do NOT have 'leave on
server' checked in your email settings).
Do NOT forward mail to another forwarding account, or to an aliased
account,
it MUST be forwarded to a pop account. To forward mail simply give us
a full email address to forward your mail to. You may have mail
forwarded to more than one address.
POP3 e-mail accounts are real e-mail accounts on the mail server. You
will use a mail client program to collect this mail off the mail
server.
Every mail account can have an auto responder, this means every time
somebody sends you an email, the mail server automatically sends a
standard email back.
This is used for confirmation that you have received an email, or to
let people know you are out of the office for a period of time. To set
this up simply email us with your message. You can also choose to
reply from a different email address. The 'echo message' option
sends an auto responder which also includes the message that was sent
to it.
We do NOT provide an SMTP service. You will have to send all outgoing
mail through your ISP as you currently do.
Setting
up Synonym domain for email
Do you have a domain pointer and would like to have mail on both
domains?
Example user@you_main_account.com
and user@pointed_domain.com
are
the same email address and can be accessed either way. In order
to do this please email us and let us know that you want to use a
Synonym Domain.
Once this is done all mail will be re-directed to our mail server for
your pointed domain. You must ensure that both your domains are
resolving and they are using our name servers. Please click
here to test whether your domain is resolving.
|